1.
Acceptance of Terms
By accessing and using the ZoneScout website at zonescout.au (“the Website”),
you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the
Website.
2. About
the Service
ZoneScout is a free property planning search tool that retrieves publicly available zoning and planning data
from Australian state and territory government databases. The service is provided by ZoneScout
(“we”, “us”, “our”), an Australian-based business.
3.
General Information Only — Not Professional Advice
The information provided by ZoneScout is general guidance only and does not constitute
professional planning, legal, financial or development advice. Specifically:
- Planning data is retrieved from government APIs and may be incomplete, delayed or contain errors.
- AI-powered analysis and development possibility assessments are indicative only and may not reflect
current planning controls accurately.
- Zoning rules, planning instruments and government policies change frequently. Data shown may not reflect
the most recent amendments.
- You should always verify information with your local council, the relevant state planning portal, or a
qualified town planner before making any property decisions.
We strongly recommend obtaining a current Section 10.7 Certificate (NSW), Planning Property Report (VIC), or
equivalent certificate from your state before relying on any planning information.
4.
Limitation of Liability
To the maximum extent permitted by law:
- ZoneScout provides the Website and its content on an “as is” and “as available”
basis without any warranties, express or implied.
- We do not warrant that the information on the Website is accurate, complete, reliable, current or
error-free.
- We are not liable for any loss, damage, cost or expense (including loss of profits, opportunity cost or
consequential loss) arising from your use of or reliance on information obtained through the Website.
- This limitation of liability applies whether the loss is caused by negligence, breach of contract, or any
other cause of action.
Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law
that cannot be excluded or limited by law.
5.
Third-Party Data Sources
ZoneScout retrieves data from state government planning databases including (but not limited to) the NSW
Planning Portal, VicPlan, PlanSA, PlanWA, QLD Planning, TAS TheList, ACT Planning and NT Planning systems. We
do not control or guarantee the accuracy of data provided by these sources. Government API availability may
vary and data may be temporarily unavailable.
6.
Consultation Referrals
When you submit an enquiry through our consultation form, your details are forwarded to an independent,
qualified town planner. ZoneScout facilitates this connection but is not responsible for the advice, services
or conduct of any planning professional. Any engagement with a planner is a separate arrangement between you
and that professional.
7.
Your ZoneScout Account
A ZoneScout account at app.zonescout.au is free. These terms apply to it in the same way
as to the Website, along with the following.
- Signing in. You sign in with a link we email you, so whoever can read your email can
sign in to your account. Keep your email secure, and use “Sign out of all devices” in Settings
if you lose a device.
- Alerts. We check your saved properties overnight and show you the changes we find. Alerts
are a helpful extra and can miss things: a government service may be down, publish late, or change in a
way we can’t see. For anything with a deadline, such as an objection period, check with the council
directly.
- Share links. Anyone with a share link can see that property and its planning answer,
without your notes or your other properties. You can stop sharing a link at any time.
- Fair use. Each account has daily lookup and storage limits, which keep the service quick
and free for everyone.
- Closing an account. You can delete your account at any time in Settings. We may suspend
or close an account that breaks these terms (for example by automated scraping), and we’ll tell you
by email where we can. If we ever stop offering accounts, we’ll email you first.
- Paid tools. If we add paid tools for professionals later, they’ll be optional and
come with their own terms. Your free account stays free.
8.
Intellectual Property
All content on the Website — including text, design, code, graphics, logos and layout — is owned
by or licensed to ZoneScout and is protected by Australian copyright and intellectual property laws. You may
not reproduce, distribute, modify or create derivative works from any content on the Website without our prior
written consent.
You may share links to the Website and its content for non-commercial purposes.
9.
Acceptable Use
You agree not to:
- Use the Website for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorised access to the Website, its servers or connected systems.
- Use automated tools (bots, scrapers) to extract data from the Website beyond normal use.
- Interfere with or disrupt the Website or its infrastructure.
- Misrepresent your identity or provide false information through any form on the Website.
10.
Privacy
Your use of the Website is also governed by our Privacy
Policy, which explains how we collect, use and protect your personal information.
11.
Modifications
We may update these Terms of Use at any time. Changes take effect when published on this page. Continued use
of the Website after changes constitutes acceptance of the updated terms. We encourage you to review this page
periodically.
12.
Governing Law
These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from your use
of the Website will be subject to the exclusive jurisdiction of the courts of New South Wales.
13.
Contact
If you have any questions about these Terms of Use, please contact us: